Privacy policy

What data do we process?

When you submit a request we process: your name, email address, phone number, postcode and house number, and the job details you provide (such as property type and desired services).

We also process technical data needed to keep the site secure, such as a temporary IP address for abuse prevention.

What do we use your data for?

Solely to fulfil your request: we share it with up to 3 vetted professionals in your region so they can contact you with a price indication. This happens on the basis of your explicit consent when submitting.

We never sell your data and never use it for unsolicited marketing.

How long do we keep your data?

Requests are anonymised after completion according to our retention policy. Anonymised data (without name or contact details) is used for market statistics such as average prices per region.

Your rights

You have the right to access, correct and delete your data, and to withdraw consent. Email info@loodgieterhulp.nl. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Cookies

We only use functional storage (such as temporarily saving your request in your own browser). Analytics or marketing cookies are only placed after your consent via the cookie banner.